Is Your Blog Ready For Google’s Mobile Search Update?

April 12, 2015

UPDATE: Here’s the link to the transcript for this #Blogchat. Tonight at #Blogchat (4-12-2015) we will be discussing the changes that Google is about to roll out that are aimed at rewarding sites that are Mobile Friendly.  These changes will start to take affect on 4-21-2015, or Tuesday of next week. Here’s where you can […]

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The Fan-Damn-Tastic Marketing Show Episode 21: From Rants to Raving Fans

April 8, 2015

Hey y’all! Welcome to the 21st episode of #Fandamnshow! Today I talk to you about how to respond to complaints from customers online and turn them into raving fans of your brand! This topic is SO misunderstood by brands, so I wanted to spend an episode walking you through the process for not only responding […]

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BMW Pulls ‘Reverse April Fool’s Prank’, Teaches You About Digital Marketing

April 7, 2015

On April 1st, a BMW dealership in New Zealand ran a newspaper ad.  At the bottom, it added an ‘April Fool’s Day Special’ coupon.  The coupon said that the first person to bring the coupon in and ask for ‘Tom’, would be able to trade their old car in for a new BMW. Here’s what […]

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My Blog Traffic and Podcast Audience Results For March

April 2, 2015

For every month in 2015, I’ve set specific goals for growing my blog readership, and podcast audience.  The end goal is that by December this blog will have at least 100,000 visitors for that month, and the podcast will be downloaded at least 10,000 times for December.  Every month I am going to write a […]

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The Fan-Damn-Tastic Marketing Show Episode 20: Earning the Trust of Your Customers

April 1, 2015

Hey y’all! Welcome to the 20th episode of The Fan-Damn-Tastic Marketing Show! In this episode I discuss the value of appreciating the point-of-view of your customer and how it helps your brand win your customer’s trust. Show Notes: 1:20 – History lesson: How James Baker secured a key agreement with Russia by focusing on what […]

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It’s Not About the Tools, It’s About the People Using the Tools

March 31, 2015

“Sometimes the world is cruel to shiny things.” – Lucky, King of the Hill So you’ve heard of Meerkat, right?  If you read more than 2 social media blogs a month, you have.  If you don’t, you think the mammal, not the app.  Meerkat is an app that lets you stream live video.  And it […]

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Why Are Brands Trying to Publicly Shame Their Customers?

March 26, 2015

Seriously, what are brands thinking today?  And I’m not even talking about the ones that throw a pool party for their customers that involves knockout-gassing them.  Specifically, I want to talk about two brands that recently launched campaigns to engage with their customers at the point of sale, and why both efforts immediately fell flat. […]

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The Fan-Damn-Tastic Marketing Show Episode 19: Learning From Your Unhappy Customers

March 25, 2015

Hey y’all! Welcome to the 19th episode of The Fan-Damn-Tastic Marketing Show! In this episode I talk about the value of your unhappy customers (don’t you love that quote?).  Unhappy customers are such an amazing source of vital business feedback that is often overlooked.  We’ll talk about harnessing that value in this episode of #fandamnshow. […]

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A Very Simple Template to Decide What Content to Create For Your Business Blog

March 24, 2015

The other night during #Blogchat, Josh left these tweets about his business: So Josh is in a situation where he is shifting from providing dog training services, to focusing on manufacturing products for dog owners and likely dog trainers.  He wants to know how to create content that promotes the products he’s manufacturing, but one […]

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Twitter Doesn’t Have a ‘Noise’ Problem, it Has a ‘No One is Talking There Anymore’ Problem

March 19, 2015

Gary is wrong on this one.  Twitter’s problem isn’t noise, it’s a lack of organic conversations.  The one thing that attracted many of Twitter’s hardcore users from 2006-2008, is now all but dead in 2015.  The beauty of Twitter in those early days was that it was an incredible discovery tool.  You could meet new people […]

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The Fan-Damn-Tastic Marketing Show Episode 18: Your Customer Cultivation Strategy

March 18, 2015

Hey y’all!  Welcome to the 18th episode of The Fan-Damn-Tastic Marketing Show!  Last week’s episode talked about cultivating customers, and I wanted to talk a bit more about that this week and give you a few very simple examples of how you can do this on Twitter by showing you how I do the same […]

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