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I’ve been following Amanda Palmer for a while now, she was one of the major music case studies in Think Like a Rock Star.  Not because I’m a fan of her music (it’s honestly not my thing) but because of her marketing efforts and how she relentlessly connects with her fans.  In fact as early as 2009 I was blogging about her using Twitter to generate $11,000 in 12 hours.  Amanda constantly leveraged Twitter as a playpen for impromptu parties with fans, to giveaway tickets to secret shows, and the like.  She was everyone’s DIY music marketing darling.

Then, that Kickstarter thing happened. Amanda created a Kickstarter project to fund her break from a major record label to go indie.  The project was her attempt to raise $100,000 to fund the release of the new album and a tour to promote it. She raised $1.2 Million, making it the most successfully funded (at the time) Kickstarter project ever.

And then the criticism began.

Overnight, she went from being a scrappy indie artist that was hustling to make a few thousand here and there by connecting with her fans, to a millionaire that was taking advantage of others and manipulating/lying to her fans.  The comments in the link above (in the tweet) just had me shaking my head.  Everyone loved Amanda until the Kickstarter project’s success, then the trolls came out of the woodwork.  And the punchline: She barely broke even on the Kickstarter project, spending most of the money she got on fulfilling rewards to backers.

Success, even the perception of success, creates jealousy and hate in some.  As I was reading the comments left at the Stereo Gum article, I was reminded of how we see the same thing happening in ‘the social media space’.  I’ve been active in this space for a decade.  In that time I’ve seen some people go from complete obscurity to penning New York Times Bestsellers.  I’ve seen bloggers go from no one reading their posts, to Fortune 100 brands courting them with sponsorships and giveaways.  Success changes people.  Sometimes it changes the people that success smiles upon, but more often, it changes the people that feel themselves being overshadowed by the success of others.  Instead of being happy that peers are succeeding, some want to discredit the person, and their accomplishments.  We all know a few ‘thought leaders’ in this space that are constantly attacked for being ‘too successful’.  And we all know how the same few people are usually the ones doing the attacking.

The time I spend worrying about how someone else is running their business is time I could be spending on building my own business.  The great irony is that the same people that will lecture companies about creating content that’s useful to their customers will write regular ‘gotcha’ posts about how this consultant isn’t following the rules, or how this agency is charging ‘too much’ for their services.  Posts that their potential clients will never read or care about.

Stay in your lane and run your race.  And if someone is faster than you, shake their hand at the finish line and start training for the next race.

 

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Hey y’all! In this episode of #FanDamnShow, I talk about how your fans drive sales by encouraging non-committed customers to try your brand.  I also reference a study done by a Princeton professor who wanted to learn if a product’s popularity was driven more by quality or positive WOM.  The results might surprise you, and I talk about the study and what was uncovered in this episode.

Here’s the NPR episode that talks about the study and interviews the Princeton professor that conducted it.  Just fascinating!

Here’s where you can download and listen to the episode directly.  And if you can, please subscribe to The Fan-Damn-Tastic Marketing Show on iTunes, and I would *love* it if you could review the podcast on iTunes as well.  Also, #FanDamnShow is now available on Stitcher as well!

Also, don’t forget that sponsorships are now available for The Fan-Damn-Tastic Marketing Show. This page that has all the information on how your brand can sponsor #FanDamnShow and the rates. Please note that the sponsorship slots for May and June are on hold.  All available sponsor slots (starting with July) will be filled on a first-come, first-served basis, so please email me if you are interested in sponsoring #FanDamnShow.

We’ll talk again next week!

 

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I’ve recently made some updates to the work-related content here so I thought it was a good time to remind you of how we can work together.  There are three main areas where I work with companies like yours:

Speaking and Webinars: I’ve completely revamped my approach to speaking in 2015.  I will accept no more than 8 speaking engagements in 2015.  Actually, I’ve already booked one slot, I will be keynoting the Gulf Shores and Orange Beach Tourism’s Annual Tourism Summit next month.  So seven speaking slots remain.  I am purposely limiting the number of speaking engagements I accept in 2015 to provide more value to your event.  I will not only attend and stay at your event for at least the entire day I speak, I will also be your promotional partner for the event.  I’ll work with you to help drive awareness and interest in your event, because the more successful it is the happier you’ll be and the better it looks for me to be speaking at a successful event.  You can learn more about my speaking here, and it is recommended that you contact me at least 2 months in advance of your event so we have plenty of time to plan our strategy for how I can help you promote your event.  Rates for speaking begin at $7,500.00 in the continental United States, not including travel.

Also, I am available to host custom webinars for your company.  All webinars are pre-recorded with high-quality audio equipment.  I pre-record my webinars so I am available during the day of the broadcast to answer questions live, both on the telephone and via social media channels like Twitter.  This greatly enhances the impression that your event makes on Twitter especially, since I am able to respond to and drive the conversation around the webinar as it is happening.  Click here to see the record-setting results that we achieved for Vocus’ webinar in 2014 utilizing this format.  Another advantage to pre-recording your webinar is that all possible live snafus are eliminated.  This also allows me to edit my delivery during production, making the finished product far superior to the typical live broadcast.  This makes a better impression on your audience.  I will be conducting no more than 4 webinars in 2015, here’s where you can learn more details. Rates begin at $2,000.00 for 1 hour of finished video.

 

Digital and Social Media Marketing Consulting and Advisement: This typically involves either advising and mentoring your company with its existing digital marketing strategy, or helping your company create and implement a new digital/social media marketing strategy.  I also help companies launch brand ambassador programs and advise them on their content marketing strategies.  Here’s where you can learn more about my social media strategy audit, which is a 2-month project with rates beginning at $15,000.00.  I am also available to advise your company on its digital and social media marketing initiatives, these projects are available in 3 and 6-month engagements, with scope of work and rates being a function of your needs.  Please email me if you would like to discuss how I could help.  Here’s what some previous consulting clients had to say about working with me.

 

#Blogchat and The Fan-Damn-Tastic Marketing Show Sponsorships: Want to reach a completely new and social-media savvy audience?  Then consider sponsoring either #Blogchat or The Fan-Damn-Tastic Marketing Show podcast.  The #Blogchat audience is made up of approximately half personal bloggers, and half people that work for a blogging small or mid-sized company.  A #Blogchat sponsorship is perfect if your company works with or wants to reach blogging businesses or individual bloggers.  You can learn more about exactly what’s included in a #Blogchat sponsorship here.  Current rates are $3,000.00 a month to sponsor #Blogchat.  Past #Blogchat sponsors include companies like Dell, Paper.li, Club Med, and Pilot Pens.  UPDATE: The May #Blogchat is currently on hold.  June and later are still available.

Earlier this month I also began offering sponsorships for #FanDamnShow.  The Fan-Damn-Tastic Marketing Show is my podcast which was relaunched in December of 2014 and has experienced massive growth the last 2 months.  The show had over 1,500 downloads in March (a 169% increase over February) and is on pace to surpass 3,000 downloads in April.  New episodes of #fandamnshow surpass 500 downloads within the first week.  The rapid growth of #fandamnshow makes sponsoring a quite attractive option.  The show is aimed at companies that need advice and tips for better connecting with their existing customers and converting them into passionate fans that love their brand.  So any company that wants to work with mid to large-size brands on their marketing, product design or customer service initiatives would be a good fit.  For example, a marketing agency, a company that provides training/workshops to companies or perhaps a business/marketing conference would all be prime candidates for a #fandamnshow sponsorship.  In fact, if you wanted to have me speak at your marketing event, we could also discuss a sponsorship for your event as well.  You can learn more about what’s included in a #FanDamnShow sponsorship here, and listen to past episodes here.  Current sponsorship rates for #FanDamnShow start at $1,oo0.00 a month but keep in mind that rates will likely increase in the near future as the show’s audience continues to grow.  Email me now to lock in current rates.  UPDATE: The May and June sponsorship slots for #FanDamnShow are currently on hold.  Both pre and mid-roll sponsorships are available for July.

 

Something else?  If you have an idea about how we can work together on a project, feel free to email me your ideas and I’ll see what we can do!

The Fan-Damn-Tastic Marketing Show Episode 22: Your Brand’s Guide to Dealing with Trolls

April 15, 2015
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In last week’s episode of #FanDamnShow, we discussed how to respond to a customer that leaves a complaint or negative comment online.  But what happens if you aren’t dealing with a customer?  What if you encounter a troll that’s trying to make your brand look bad?  This week’s episode walks you through exactly how to […]

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Has Content Glut Killed Content Engagement?

April 13, 2015
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Or do we simply need to change our expectations for engagement around the content we create? Last year when I decided to launch The Fan-Damn-Tastic Marketing Show, I tried to focus on how I could make my podcast different to help it stand out from everyone else that was jumping into podcasting.  I came up […]

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Is Your Blog Ready For Google’s Mobile Search Update?

April 12, 2015
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UPDATE: Here’s the link to the transcript for this #Blogchat. Tonight at #Blogchat (4-12-2015) we will be discussing the changes that Google is about to roll out that are aimed at rewarding sites that are Mobile Friendly.  These changes will start to take affect on 4-21-2015, or Tuesday of next week. Here’s where you can […]

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The Fan-Damn-Tastic Marketing Show Episode 21: From Rants to Raving Fans

April 8, 2015
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Hey y’all! Welcome to the 21st episode of #Fandamnshow! Today I talk to you about how to respond to complaints from customers online and turn them into raving fans of your brand! This topic is SO misunderstood by brands, so I wanted to spend an episode walking you through the process for not only responding […]

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BMW Pulls ‘Reverse April Fool’s Prank’, Teaches You About Digital Marketing

April 7, 2015
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On April 1st, a BMW dealership in New Zealand ran a newspaper ad.  At the bottom, it added an ‘April Fool’s Day Special’ coupon.  The coupon said that the first person to bring the coupon in and ask for ‘Tom’, would be able to trade their old car in for a new BMW. Here’s what […]

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My Blog Traffic and Podcast Audience Results For March

April 2, 2015
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For every month in 2015, I’ve set specific goals for growing my blog readership, and podcast audience.  The end goal is that by December this blog will have at least 100,000 visitors for that month, and the podcast will be downloaded at least 10,000 times for December.  Every month I am going to write a […]

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The Fan-Damn-Tastic Marketing Show Episode 20: Earning the Trust of Your Customers

April 1, 2015
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Hey y’all! Welcome to the 20th episode of The Fan-Damn-Tastic Marketing Show! In this episode I discuss the value of appreciating the point-of-view of your customer and how it helps your brand win your customer’s trust. Show Notes: 1:20 – History lesson: How James Baker secured a key agreement with Russia by focusing on what […]

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It’s Not About the Tools, It’s About the People Using the Tools

March 31, 2015
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“Sometimes the world is cruel to shiny things.” – Lucky, King of the Hill So you’ve heard of Meerkat, right?  If you read more than 2 social media blogs a month, you have.  If you don’t, you think the mammal, not the app.  Meerkat is an app that lets you stream live video.  And it […]

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