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April 15, 2015 by Mack Collier

The Fan-Damn-Tastic Marketing Show Episode 22: Your Brand’s Guide to Dealing with Trolls

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In last week’s episode of #FanDamnShow, we discussed how to respond to a customer that leaves a complaint or negative comment online.  But what happens if you aren’t dealing with a customer?  What if you encounter a troll that’s trying to make your brand look bad?  This week’s episode walks you through exactly how to identify a troll, and how to respond to them!

Here’s where you can download and listen to the episode directly.  And if you can, please subscribe to The Fan-Damn-Tastic Marketing Show on iTunes, and I would *love* it if you could review the podcast on iTunes as well.  Also, #FanDamnShow is now available on Stitcher as well! BTW, thank y’all SO much for helping to grow #fandamnshow, the podcast had over 1,500 downloads in March and it’s almost topped that for this month just two weeks into April.  As a result, I’ve started to get requests for sponsor #FanDamnShow so I’ve created a custom page that has all the information on how your brand can sponsor #FanDamnShow and the rates. All available sponsor slots will be filled on a first-come, first-served basis, so please email me if you are interested in sponsoring #FanDamnShow.

We’ll talk again next week!

Pic via Flickr user sboneham

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Filed Under: Fan-Damn-Tastic Marketing Show

About Mack Collier

My name is Mack Collier and I am a digital marketing and content strategist located in Alabama. Since 2006 I've helped companies of all sizes from startups to global brands such as Adobe, Dell and Ingersoll-Rand, create customer-centric programs, content and experiences. A long-time internet geek, I've been online since 1988 and began using social networking sites in 1991 when I joined Prodigy. Today, I help companies understand the ever growing and evolving web3 space, including crypto, NFTs, DAOs and the Metaverse.

Comments

  1. opurahman says

    April 20, 2015 at 2:11 pm

    it,s really helpful….

  2. Aqui Receitas says

    April 21, 2015 at 1:30 pm

    The best is not to answer.

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