In last week’s episode of #FanDamnShow, we discussed how to respond to a customer that leaves a complaint or negative comment online. But what happens if you aren’t dealing with a customer? What if you encounter a troll that’s trying to make your brand look bad? This week’s episode walks you through exactly how to identify a troll, and how to respond to them!
Here’s where you can download and listen to the episode directly. And if you can, please subscribe to The Fan-Damn-Tastic Marketing Show on iTunes, and I would *love* it if you could review the podcast on iTunes as well. Also, #FanDamnShow is now available on Stitcher as well! BTW, thank y’all SO much for helping to grow #fandamnshow, the podcast had over 1,500 downloads in March and it’s almost topped that for this month just two weeks into April. As a result, I’ve started to get requests for sponsor #FanDamnShow so I’ve created a custom page that has all the information on how your brand can sponsor #FanDamnShow and the rates. All available sponsor slots will be filled on a first-come, first-served basis, so please email me if you are interested in sponsoring #FanDamnShow.
We’ll talk again next week!