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December 12, 2013 by Mack Collier

Your 2,000 Word Guide to Building a Better Blog

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First, start with where you are now.   

Before you can move forward with your blog, you need to assess where you are now.  Let’s start by looking at your blog’s stats.

First, are you tracking your blog’s stats?  Hopefully you are, if not, start by adding Google Analytics to your blog today.

Assuming you have access to your blog’s stats, look at your stats for this year.  Start broadly by looking at the entire year.  Look for trends.  How is traffic doing?  How is search traffic doing?  Pageviews?  You want to see if you can find movement up or down and then try to figure out what triggered that movement.

But the main point is, you want to baseline where your blog is now so you’ll know if you are improving on your efforts as the year progresses.

What were you blogging goals for the previous year?  Did you reach them?  Look at how successful you were at reaching your goals and then decide if you need to alter anything for the year ahead.

Creating a Blogging Strategy 

Let’s assume that you either need to create a strategy for your blog, or you need to totally revamp your existing efforts.  How do you get started?

First, you need to decide what you want to accomplish with your blog.  Here’s some examples:

Increase sales

Increase brand awareness

Establish thought leadership

And those are examples for a business blog, but the same principle applies for a personal blog.  Basically ask yourself “What needs to happen in order for my blog to be a success?”  Answering this question is imperative because it’s the foundation for your blogging strategy.  

Defining Your Audience

This is critical.  You have to understand who it is you are writing for and what actions you want that audience to take.  If you’re trying to use your blog to build brand awareness, then it’s probably not a good idea to post your political rants there!

Here’s an example.  My desired audience for this blog is marketers that are interested in either working with me to help them build programs to better connect with their most passionate customers, or who want to hire me to speak or lead a workshop at their event.  In order words, my desired audience is primarily marketers at mid-sized and larger companies.  A couple of months ago a friend of mine pointed out that my content focus had gotten off center.  She helped me realize that a lot of the content I was creating at the time was actually focused on helping small businesses and solopreneurs.  maybe even personal bloggers.  I went back and checked and she was right!  I was focusing so much on creating helpful content that I lost track of the fact that the content wasn’t as helpful to my desired audience.  So you need to not only define your audience, but keep who it is you’re writing for in mind at all times, so you can create content that’s useful to them.

What Actions Do You Want Your Audience to Take?

Let’s go back to your goals for your blog:

Increase sales

Increase brand awareness

Establish thought leadership

Once you’ve figured out what your blogging goal is and who your desired audience is, you need to decide what actions you want that audience to take.  And those actions should tie back to your goals for your blog.

I’ll use this blog again as an example.  I want to connect with companies that can either hire me as a speaker, or that can hire me to help them build smarter marketing programs to connect with their most passionate customers.  So keeping this in mind, note what you see at the top of the blog on the nav bar.  The options are to learn more about me, to buy my book, to learn about hiring me to speak, and to learn about my consulting.  Then look at the top of the sidebars on the right.  At the top of the first sidebar is a form to signup for my email newsletter.  At the top of the other sidebar is my brand advocacy posts.  All of this is set up to give you information on how we can work together, or give you valuable content that can help you improve your marketing, but that also helps establish my expertise.  So either way, I am trying to move the reader closer to hiring me to either speak for or work with them.

Keep in mind that your most important real estate on your blog is Above the Fold.  This refers to the area you see when you first arrive on a blog without scrolling down.  The content at the top of your blog is always seen, so make sure that you use this space wisely.  For example if you want to drive email newsletter signups, simply moving your signup form from the bottom of your blog to the top will greatly increase your signup rate.

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What’s Your Content Strategy?

Remember earlier when we talked about defining our audience?  A big reason why was so we could craft a content strategy to connect with that audience.  Essentially, you want to think about how you can create content for your audience that is valuable to them, but that also helps them move closer to engaging in the types of actions you want them to take.  Your content needs to ultimately help you reach your larger goals for your blog.

An important distinction to keep in mind is that they type of content that you feel is valuable for your brand might not be valuable to your audience.  For example, if your goal is to increase sales, then you want to create content that moves your audience closer to buying from you.  But that doesn’t necessarily mean that you should create content that directly promotes your brand.  Often, content that teaches your audience a skill and that empowers them will make it easier for them to buy from you.  Sometimes pointing out what your competitors are doing can work because it can help your audience trust you.  Keep in mind that blogging is a great way to facilitate selling INdirectly.  Create valuable content for your audience, and that makes it easier for them to trust you, and easier for them to trust buying FROM you.

Developing a Posting Schedule

In many ways, your posting schedule will be a function of who you are writing for and what you are trying to accomplish (see how we are building the strategy as we add each layer?).  This post goes into creating a posting schedule a bit deeper, but we’ll talk about it here as well.  Think about who your audience is and when they are most receptive to your content.  In general (and please pay attention to the end of the post), posts seem to do better in the middle of the week.  For myself and most bloggers I have talked to since 2005 (whether personal or writing for a company blog), Tuesday, Wednesday and Thursday are the best days for traffic.  After that Monday, Friday, then the weekends.  So if you can only write one post a week, start running it on Tuesday or Thursday and see how it does.

Also keep in mind that certain goals will be dependent on creating more content.  For example, none of your goals for blogging will be easily reached if you can only write 1 post a month.  You need to create as much valuable content as possible.  Now ‘valuable’ is a very subjective term, but in general a good goal to shoot for is writing a minimum of one new post a week on your blog.  If you go below that it really becomes difficult to build readership.  A lot of people don’t like to talk about this, but there are several advantages to creating more content.  First, it trains you to become a better writer, quicker.  Second, search engines love sites that update their content frequently.  So new content helps your search rankings, and search traffic.  Third, new content helps build readership quicker.

So as a minimum baseline for your posting schedule, shoot for at least one post a week, ideally either on Tuesday or Thursday.  Another point to focus on is consistency of posting.  If you can only write 1 new post a week, then publish it the same day every week so your readers know when to expect it.  Not everyone will subscribe to your blog.

Tracking Your Blog’s Progress  

Did you take care of your blog stats as we discussed at the start of this post?  Good, because you’re going to need to have access to this information throughout the year.  Now comes the fun part, where we start tracking if this stuff is actually working.

First, read this post I wrote on blog analytics.  It will help you understand what you are looking for.  Go back and look at your goals for your goal.  What we want to do now is track metrics that relate to those goals.  Here’s some examples:

Stats1 These are metrics you can track to tell you that your content is helping you reach your goal of building brand awareness.  These metrics are all signals that your content is resonating with other people, and as such, that content is building a tool to help you or your brand build its reputation and awareness.

So when you start tracking metrics, pick metrics that tie back to your goal.  Don’t simply settle on the metrics that are the easiest to track, you want to make sure that you are focused only on tracking what makes sense for your blogging strategy.

Additionally, you will want to drill down and analyze your content to see which posts/topics are generating attention with your readers.  It’s a good idea every month or at least every quarter to look at your most popular posts for the last 30/60/90 days.  What you’re trying to figure out is which posts were more popular with readers and why were they more popular?  For example, if you look at your blogs stats for the last 90 days, you might find that 3 of your 5 most popular posts were posts that included industry news and links to stories within your industry.  That’s a key insight, and it could prompt you to start writing a post recapping industry news every Friday on your blog.  That one change could result in a 15-25% increase in blog traffic over the rest of the year.

Also, look at the keywords that people are using to find your content.  This will also help you learn how to change your content to make it more accessible to search engines.  When you look at your keywords, you will probably find that a lot of the phrases used are something like this: ‘How do I….’ or ‘What’s the best way to….’  So if you start writing your post headlines as a question, that can really help your search results because your post’s headline will closely resemble the actual search phrases that people are using.  One of my most popular posts here is How To Write Your First Blog Post.  A big reason that post is so popular is because the headline closely resembles common search terms such as ‘how do I write my first blog post?’ or ‘how to write my first blog post’.  So factor in how people will search for content when you write your posts and especially your post headline.

Finally, Remember This is All a Guide, Not An Absolute

I want to close with a word of caution: None of this is absolute and it shouldn’t be taken as such.  The purpose of this post is to get you started.  But as you start fleshing out your blog in the coming year, you may find that some of the advice I’ve shared with you here doesn’t seem to be working on your blog.  That could be because you are doing something wrong, or it could be because your blog is different.  For example, it may be that your particular audience wants new content on Saturdays and Sundays, instead of during the middle of the week.  If you truly want to build an awesome blog then you need to experiment and be willing to try new things.  You need to tinker, and see what works and what does not.  I have been blogging now for over 9 years, and I am constantly trying new things.  The reason why I do this is because I want to get better.  Like you, I will read what others tell me I should be doing.  I look for best practices, but I also understand that just because something works for every other blogger doesn’t guarantee that it will work for me.

This post will get you started on your journey to have an amazing blog.  But if you hit a pothole along the way, don’t be afraid to step back, and try something different.  It might not work, but even if it doesn’t, you will still learn something in the process.   As long as you are constantly learning, you are constantly improving.

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Filed Under: #Blogchat, Blog Analytics, Blogging, Content Marketing

December 9, 2013 by Mack Collier

You Don’t Look Smarter By Making Other People Feel Stupid

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One of the things I love about Marcus Sheridan is that he’s always sensitive to the point of view of someone that’s new to whatever topic he’s discussing, whether it’s social media, content marketing, etc.  I loved this post of his, especially this part:

So let’s be willing to embrace imperfection, shall we? Let’s allow the artist to learn as he or she goes. Let’s applaud what appears to be “mediocrity” when in reality the piece of art that was created may just have been the start of something very, very special for the creator.

This also dovetails with something Kathy Sierra talked to me about when I was writing Think Like a Rock Star, (paraphrasing) “A lot of the things that the writer adds to make themselves look like an expert, actually makes the reader feel dumb”.

We all start at zero.  The majority of people that are today considered ‘thought leaders’ when it comes to social media weren’t even using these tools 6-7 years ago.  The ‘A-List’ was completely different in 2005 when I started blogging than it is today.

Yet the best of these teachers are the ones that gained knowledge and expertise, without losing the ability to share those ideas in terms that could be easily understood.  If you are writing for others and using social media as a channel to build thought leadership you have to remember where your audience is along their path to understanding.  You cannot talk over them, you have to lead them at a pace that is comfortable to them.

Make your ideas more accessible and empower your audience to learn at a pace that’s comfortable to them.  Remember that if your words make the reader feel dumb then the reader might decide that you’re not an ‘expert’ after all.

Pic via Flickr

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Filed Under: Content Marketing, Social Media 101

December 5, 2013 by Mack Collier

Your Brand’s Guide to Creating Content That Earns Attention in 2014

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Unfortunately, we are all awash in content.  We have too much to see, to read, to process.  The shiniest pieces get seen, which isn’t always a good thing.

So how do you create content that earns attention?  For a brand, your job is doubly hard, because you are trying to connect with people (customers) that are purposely trying to avoid your content.  Most of us have an internal switch that flips in whenever we encounter any content from a brand.  Our brain immediately flips a switch and we view that content as ‘advertising’, and very few of us want to see more brand advertising.  We trust content from other customers, but not from brands.

If your brand wants to create content that attracts customers, you need to focus on the following:

1 – Understand that most customers don’t trust content from brands.  They are naturally suspicious of content from brands because they assume that the brand’s only desire is to sell them something.  You need to understand your customer’s point of view before you can create content that they’ll pay attention to.

2 – Understand that you build trust by creating useful content for customers.  That’s it.  If you create content that customers find value in, then they will pay attention to your content because they will trust that it’s valuable.

3 – You have to consistently create valuable content.  If you consistently create content that creates value for your customers, then they will trust your content.  No longer will they go through an internal vetting process to decide if your content is worth paying attention to.

4 – Your desire to sell will have to take a backseat.  This is the most important lesson to creating valuable content for customers, and the most difficult for most brands to grasp.  The great thing about social media is that it makes things happen indirectly.  What this means is that you have to stop thinking of social media and online content as a way to directly drive sales.  Instead, view these tools as a way to directly create value for customers, with the understanding that doing so will indirectly lead to sales.

5 – Customers buy from brands they trust.  Remember earlier when we talked about how customers don’t trust content from brands because they assume brands just want to sell to them?  This is why it’s important to shift your thinking on the content you create.  Because when you create valuable content for customers, then customers begin to trust that content.  Which means that by extension, they will begin to trust your brand.

And customers buy from brands they trust.

Want to use social media to sell more stuff in 2014?  Don’t focus on monetizing your customers, focus on creating valuable content for those customers, with the understanding that doing so, will lead to sales.

Pic via Flickr

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Filed Under: Content Marketing, Marketing

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