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March 26, 2012 by Mack Collier

The Value of Creating a Customer-Centric Social Media Strategy

I have good news and bad news for you when it comes to your Social Media Strategy:

The Bad News – Social Media, in general, doesn’t function very well as a marketing and sales channel.

The Good News – Social Media is a great way to make things happen indirectly.

The problem that many companies have with their Social Media efforts is that they are trying to turn these personal communication tools into marketing channels, instead of understanding and accepting how their customers actually use these tools.

The companies that typically understand how their customers use these tools and craft their Social Media strategy accordingly, tend to have better results.

Here’s a couple of examples:

Orabrush – The company wanted to leverage YouTube as a channel to raise awareness for its tongue-cleaner.  Now as anyone that’s spent 5 minutes on the video-sharing site knows, videos that are short and funny are wildly popular.  So that’s exactly the type of videos that the company created:

http://youtu.be/SVvFD5JFnP4

“To my knowledge, there have been few, if any, products to go from no sales, online or offline, to full nationwide distribution by using YouTube videos in just two years,” said Jeff Davis, CEO of Orabrush.

Orabrush’s YouTube videos have over 46 million combined views.  So the company’s strategy of creating the type of content that YouTube users want, has been wildly successful.

X-Box – The brand discovered that a lot of X-Box customers were taking to Twitter to complain about their problems with games and the console.  So Microsoft created a full team of X-Box people to provide customer support for their customers that have issues with the console.  The benefit to the company is it deflects calls from its call center, which is a cost-savings for the brand.  But it happened because Microsoft was smart enough to understand how X-Box customers were using Twitter, and work with that behavior, not against it.

So how does this affect your Social Media Strategy? 

Let’s go back to the Orabrush example.  Orabrush wanted to use social media and digital content to sell its tongue cleaner.  Here’s two ways they could have used YouTube to raise awareness of its products:

1 – Orabrush could have created short videos that demonstrate how to use the product.  Perhaps a 30-45 second video showing someone using the tongue cleaner, then a link to the company’s website to buy the product.

2 – Orabrush could have created short videos that use humor to sell the NEED for the product.

The second approach is in line with what YouTube’s users expect from the content there.  They aren’t going to YouTube to watch videos of a man scraping his tongue with a plastic utensil.  They are there to watch short videos that make them laugh.  Orabrush gave them that, and in the context of those videos ALSO explained what their product does, and the need for it.

A second example, what if you owned a business that sells lawncare products? 

Let’s say you are wanting to use a blog to sell your products directly, and to also raise awareness for your local store as it competes against national chains like Lowes and Home Depot.  One thing you could do is turn your blog into ‘brochureware’, basically making it an online circular.

Or, you could focus your blog on giving your customers content that helps them have a more beautiful lawn.  Here’s some post ideas:

10 Steps to Having a Healthier Lawn by Memorial Day

Here’s How You Can Get Rid of Weeds in Your Lawn Without Damaging Your Grass

5 Common Pests That Can Wreck Havoc on Your Lawn and How to Get Rid of Them

The great thing about posts like this is that they not only provide value for your customers, but they also help establish your business’ expertise in lawn care.  Which means these posts will not only do well in Google searches (because they solve specific problems customers are having), but they will also make it easier for customers to trust you, because you are teaching them how to take better care of your lawn.

So when you are crafting your Social Media and Content Strategy, think about how you can make your efforts customer-centric.  Don’t try to force direct sales, but instead think about how you can create valuable content for your customers that will LEAD to sales.

 

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Filed Under: Social Media, Social Media 101, Twitter

March 25, 2012 by Mack Collier

Come Join #Blogchat Tonight for OPEN MIC and Our 3rd Anniversary!

The first #Blogchat was held on March 22nd, 2009, so tonight’s OPEN MIC #Blogchat will also be our 3rd Anniversary!  Many people have asked how #Blogchat came to be, and that link explains a lot of the origin.  Additionally, the inspiration for #Blogchat came from something called Plurkshops that were started on Plurk in 2008.

But beyond that, I’ve always held a belief that most people are smarter than they give themselves credit for.  The core underpinning I wanted for #Blogchat was to create an environment where the discussion was created by the many, instead of the few.  This is why #Blogchat has a strict ‘no experts allowed’ policy.  The message is that everyone’s opinion has value, and they should feel comfortable sharing their thoughts.  Because that’s how we all learn.

Thanks to everyone that has participated in #Blogchat over the last 3 years.  I appreciate and love each and every one of you, and thank you for helping to create what I biasedly feel is the best chat on Twitter.  Your dedication to growing the conversation every Sunday night is inspiring, and I’m looking forward to expanding the #Blogchat brand in 2012, and look for some announcements soon on how that will happen.

See you tonight at 8pm Central for OPEN MIC!

PS: New to #Blogchat?  Here’s what it’s all about!

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Filed Under: #Blogchat, Twitter

March 22, 2012 by Mack Collier

Subscribe to My Social Media Marketing Newsletter!

Social Media Marketing Newsletter

Starting next Wednesday, I’ll be running a weekly newsletter in addition to (almost) daily posts here.  The content focus will be slightly different, however.

Here, I cover Social Media primarily, but a blend of content that can benefit the individual, as well as those that are using Social Media for their company.  But this newsletter will be aimed solely at marketers and anyone using Social Media within their company or organization.  Each week the newsletter will feature original content that’s designed to do 3 things:

1 – Help you solve an existing Social Media Marketing issue you are having.  One week we might talk about building a better blogger outreach program, the next look at getting a better handle on our blog’s analytics to increase leads.  A case study here and there will be examined.

2 – Give you tips and advice for improving your day-to-day tasks and routines as well as managing your workflow.

3 – Keep you up-to-date on where I will be speaking/appearing, and giving you information on how we can work together.

I cannot stress this enough, the content in this newsletter will be original content.  Some of it may eventually make its way here to the blog, but it won’t be that often.

So if you’re working for a company or organization that wants to learn more about how to better use Social Media to connect with your customers and/or activate your brand advocates, please do subscribe to my newletter by filling out the quick form below.  You’ll input your email address then be sent an email to confirm your subscription.

Thank you so much, see you next Wednesday!


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Filed Under: Blog Analytics, Blogging, Brand Advocacy, Community Building, Facebook, Google+, Mobile Marketing, Search Engine Optimization, Social Media, Social Media Case Studies, Social Media Crisis Management, Social Media Monitoring, Social Networking, Twitter

March 18, 2012 by Mack Collier

X-Box Support’s Twitter Account Hits One Million Tweets

microsoft, xbox, x-box, twitter

They’ve already been named Most Responsive Brand on Twitter by Guiness World Records, now it looks like X-Box has become the first major brand to crack the 1,000,000 tweets milestone.

The 18-person team churns out an average of just over 1,000 tweets per day.  And I thought my hitting 60,000 tweets after 5 years on Twitter was a big deal!

How X-Box is using Twitter is a wonderful example of the potential of the tool as a channel to deliver near real-time customer service.  Customers having an issue with their X-Box know that all it takes is a tweet to @XBoxSupport, and an answer is coming.  Usually within seconds.

There is a serious limitation to this approach though, and it’s a limitation of Twitter really.  But I’d be curious to know if Microsoft has given any thought to a way to possibly catalog the questions and answers exchanged via the X-Box account?  No doubt the team is constantly answering certain questions repeatedly, but I’m not sure how you could get around that issue.  This issue is easily solved by another tool like a user forum, but that requires customers to come to your site, whereas X-Box is using the same tool its customers are already on: Twitter.  Not sure there’s an answer to this problem, but would save both the company and its customers a lot of time if there was one.

BTW even with sending out hundreds of tweets a day, the team still has time for a sense of humor, it seems…

xbox, twitter, microsoft, support

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Filed Under: Social Media Case Studies, Twitter

March 15, 2012 by Mack Collier

Suck it Up, Buttercup: The World Does Not Owe You a Like or a ReTweet

“I won’t write those types of posts, they are beneath me”

“I don’t have all day to spend on Twitter, I have a real job”

“There’s no way he writes his own posts, can’t be”

“Did you hear what she charges to keynote? No way she deserves that much!”

“Yeah if I didn’t have any work to do I could probably spend all day on Facebook too”

 

The last four months of 2011 were my busiest ever since I started consulting on social media marketing in 2006.  I spoke at several major events, and did three Live #Blogchats in September alone.  In addition, I had regular consulting work for my clients plus a few other projects that were ongoing.

I was hella busy, but it was also the happiest I’ve been in years.  But around August of last year I made a choice which I now regret greatly.  I knew the last few months of the year were going to be insanely busy, so I decided to spend more time on my work and presentations, and less time on my blog and Twitter.

Big mistake.  While my work and speaking was very well received, not posting as often here or on Twitter meant my visibility suffered.  Referrals shrank, as did speaking and other opportunities.

But it was my choice.  Even if it was the wrong one, I have to own it and learn from it.  So after things calmed down a bit after Blog World last November, I began to realize that things were calming down TOO much.  That was when I decided that I needed to rededicate myself to my blogging efforts and time spent on Twitter in 2012.

So I got back in the swing of things in January then really kicked it up a notch last month.  Now, traffic is up, and I’m getting more referrals and work requests, even interviews.

The truth is, if I had my way I wouldn’t blog here everyday.  I’d write maybe a post a week, if that.  It wouldn’t be ‘5 Steps to….’ or ‘3 Reasons why…’, it would likely be ‘here’s what I think’.

But I don’t do that because I know that this blog is a tool I am using to build my business.  We are all responsible for our own actions.  This blog was in a bit of a tailspin in late 2011, and I own that, just as I am responsible for why it’s now doing better.

My point is that there comes a time when we all need to stop worrying about what everyone else is doing or saying, and accept that we are the masters of our own path.  ‘I don’t have time for that…’ is an excuse.  You have the same 24 hours in this day that I do.  We both decide WHAT we will spend our time on, and we both own the results.  Whether they be good or bad.

“Opportunity is missed by most people because it is dressed in overalls and looks like work.” – Thomas Edison

If you don’t have as many blog readers or Twitter followers or BUSINESS as you want, you can either find a scapegoat, or you can roll up your sleeves and do something about it.

UPDATE: I had some fun with my pal Chris Brogan in the picture above, so I wanted to include one of his videos which really ties into the theme of this post:

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Filed Under: Blogging, Twitter

March 12, 2012 by Mack Collier

How to Write Better Blog Posts That Both Google and Twitter Will Love

writing better blog posts, google, twitter, how to get more retweetsThere is a definite art form to writing blog posts that can give you both the short-term gain of being shareable on Social Media sites, and the long-term gain of ranking well with search engines.  Mainly, because you’re trying to reach two different audiences at the same time.  Content that’s shared on Social Media sites typically has a lifespan of a few minutes at best as it is quickly replaced on the person’s timeline/stream with additional items.  But with search engines, content is cataloged and then retrieved later when a relevant search is made.

So let’s think about the differences in those audiences, and how we reach each:

1 – Social Media sites – Blog post title needs to be catchy and attention-grabbing.  An interesting photo that grabs attention also helps for content shared on Facebook and Plus.  But the idea is, how can you grab the person’s attention for even a few seconds so you can convince them to click your link?

2 – Search Engine – Here, we need to write content that’s consistent with the search query.  You can already see a potential conflict with writing for Social Media sites in that we need that catchy, attention-grabbing title and blog post, but both also have to be CONSISTENT with the content of the blog post.  IOW, if we have a cute and sparkly title, but the blog post is crap/inconsistent with blog post title, it not only won’t be Liked, RTed and +1ed, it won’t rank well in search results either.

So we need to write a blog post that has both a catchy title that immediately grabs your attention PLUS one that will include content consistent with the blog post title that will also rank well in search engines.  Whew, glad we didn’t make it tough on ourselves 😉

Let’s tackle the blog post title first.  As I’ve blogged about before, when writing blog post titles the cardinal sin you can make is to simply summarize the post.  I think a lot of bloggers do that because they view the blog post title as an almost ‘throwaway’ item.  But the reality is, if your blog post title stinks, it kills the chance that anyone will click to read the post.

For example, let’s say you wanted to write a post about a recent study you had done on what type of tweets get retweeted on Twitter.  Let’s also say your research determined that there were 5 specific ways to increase the number of RTs you get.

So if we wanted to write a blog post title that simply summarized the blog post, we might go with ‘How to Get More Retweets’.  Because that’s a summary in the post in just a few words.

But Dan Zarrella actually did the study.  Look at the blog post title he chose: [Infographic]: 5 Scientifically Proven Ways to Get More ReTweets.  Isn’t that a great title?  Here’s what I like about the title:

1 – It makes a specific claim that the blog post backs up.  Dan’s research found 5 specific ways to get RTs, so that’s in the title.  Instantly makes it clickable.

2 – It solves a problem.  Want to know how to get more RTs?  Here’s 5 proven ways to do so.  This makes the blog post not only more clickable on social media sites, but also it helps with search engine results.  Now the one caveat to this approach is that by including an infographic, Dan isn’t including many words in the post, so that might hurt its ability to rank in search results versus a blog post someone else writes on how to get more retweets.

3 – It has the shiny word INFOGRAPHIC in the title!  This doesn’t really help with search engines, but does make the blog post do better when shared on social media sites.

 

Now I had to do a bit of revising to the title for this post.  Originally, I was going to go with ‘How to Write Posts That Google and Twitter Will Love’.  That’s ok, but then I realized that it wasn’t specific enough, and it was leaning a bit toward simply summarizing.  So I changed it to ‘How to Write BETTER BLOG Posts That Google and Twitter Will Love’.

Why the change?  Think about it, what are most people more likely to search for ‘how do I write better blog posts’ or ‘how do I write posts’?  So by adding ‘better’ and ‘blog’ to posts, I make the title more descriptive, and more search-friendly.

But I also need to make sure that the content of the post actually backs up the title, plus it helps if the same terms in the title, are in the post.  Note how many times the phrase ‘blog post’ is in this post?  Several times, and especially near the beginning of this blog post (see there it is again!).  That’s a cue to Google that the content of the blog post is consistent with the title.

So if you are wanting to optimize your blog posts for both search engines and social media, keep these tips in mind:

1 – Pick a catchy blog post title that’s also relevant to the blog post.  You want something that immediately grabs the attention of the reader because on social media sites, you’ll probably only have a few seconds to grab the reader’s attention before they move onto the next tweet.

2 – Focus on relevant keywords and phrases in the blog post title as well as the blog post itself.  Note that the term ‘blog post’ is in the title as well as the post, several times.  That’s a keyword phrase that I am focusing on because I want this blog post to rank well when someone searches for this term.

3 – Putting ‘Twitter’ in your blog post title gets you more retweets.  Dan proved this in his blog post linked above 😉

 

UPDATE: To prove the point that Social Media traffic (especially Twitter) can be fleeting, 20 mins ago Dan Zarrella RTed this post, and within 5 minutes there were 60 people online here, according to Google Analytics. That’s a record for this blog.  15 mins later, that number had fallen all the way to 8.

Traffic from Twitter is fleeting, if you are only optimizing your posts to grab traffic from Twitter, you can get a short-term bang, but you might miss the long-term views.  It’s best to optimize for both Search and Social.

NOTHER UPDATE: I just did a Google search for the exact phrase ‘How to Write Better Blog Posts’.  This post was published about 5 hours ago, and already it’s the #3 result on the internet for this term, out of over 50,000.  Not too shabby and with Dan’s RTing example above shows that this post is doing well for both Search and Social.

How to write better blog posts

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Filed Under: Blogging, Search Engine Optimization, Social Media, Twitter

March 10, 2012 by Mack Collier

Blogs or Twitter: Which Tool is Better For Building Awareness? #Blogchat

Blogs, Twitter, Building Awareness

Last Sunday Brian Solis joined us and led a fabulous discussion on using blogs as tools to build influence. His #Blogchat was extremely popular, and based on impressions, was the biggest #Blogchat ever at over 30 Million impressions generated last Sunday night alone.

One of the points Brian made during the conversation was that blogs were better tools to build influence than Twitter was.  The basis of his reasoning was simple: Blogs give you a place to catalog your thoughts and opinions that will remain, whereas the lifespan of your tweets is usually a few seconds at best.

At first I totally agreed with Brian.  I mean, if you want to google my thoughts on how companies should use Twitter, you’re going to find the blog posts I have written on the topic, not my tweets.

But, I think there is something to be said for how Twitter allows us to build influence and awareness on an individual level.  5 years ago, I discovered smart people via the blogosphere, but today I find them via Twitter.  I think it also depends on how we best convey our ideas.  Do we need 500 words in a blog post to give our thoughts justice, or can we break them up into 140 chars on Twitter?

I am on the fence when it comes to deciding which tool is better for building awareness.  I think there are a few factors at play:

1 – How do we best communicate?  Do we prefer ‘real-time’ interactions with multiple people, or do we prefer to have time to think about our thoughts and put them down all at once in long-form?

2 – Do we let input from others shape our ideas, or do we prefer to share our ideas with others?  For example, I think this is why Seth doesn’t use Twitter.  Because he doesn’t want to have to ‘explain’ his ideas and debate them with dozens of people at once.  He would rather put his ideas out there, then the rest of us can have a conversation about them.  Or not.  Personally, I find that interacting with others usually helps me bring clarity and strength to my ideas.  But not always.

3 – Are we talking about an individual trying to build awareness and draw attention to themselves, or a company?  I think Twitter can be a better tool for individuals to build attention for their ideas.  But if it’s a group, I think a blog can be more effective.

 

What do YOU think?  If you could only pick one tool to use to build awareness for yourself and/or your company, would it be blogs or Twitter?  What are the advantages and disadvantages to choosing one over the other?

That’s what I’d like to discuss with y’all tomorrow night during #Blogchat!  We’ll start at 8pm Central as we always do!  And as you are getting ready, please feel free to share your personal experiences and which tool you think works better for you!

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Filed Under: #Blogchat, Blogging, Twitter

March 5, 2012 by Mack Collier

Won’t Be at SXSW This Week? Then Join Us Friday on Twitter for #NotAtSXSW!

Brian Solis, Shannon Paul, Kellye Crane, Leigh Durst, SXSW, Samsung Blogger's Lounge

Ah the beginning of March. It’s that magical time of the year when Social Media geeks all look forward to migrating to Austin, Texas for SXSW.  You can meet almost everyone, and spend a few days in sunny Texas connecting with all your real and virtual friends, and getting more from a few days than you can at 99% of the events you’ll attend.  You’re on Cloud Nine this week and Thursday when you get on that plane for Austin it will be A Very Merry Social Media Christmas!

Unless…you’re not going to SXSW, in which case you secretly hate everyone that is, and are seriously considering totally boycotting Twitter for the next week because you can’t stand to read all the tweets from your friends regaling the amazing times they are having in Austin.  Right?  I’ve been to SXSW three times, but I missed it in 2010 and will again this year.  I was miserable in 2010 seeing how everyone was having such a blast in Austin, and I was missing out.

Well my pal Mario Sundar won’t be attending either, but he had a great idea.  Mario’s idea was that this Friday, when everyone is getting into Austin and beginning to enjoy the SXSW experience, that we should do something for those of us that couldn’t make it to SXSW!  Instead of turning off Tweetdeck to avoid the tweets from our friends in Austin, what if we had a special Twitter chat JUST for us?  Not for the people at SXSW, but for those of us that couldn’t make it?  Our idea is to have a special #NotAtSXSW chat this Friday!

Pretty cool, huh?

The idea is, for those of us that can’t make it to SXSW this year (Like Mario and myself), let’s try to replicate some of the fun our friends will be having by coming together and enjoying each other’s company in a Twitter chat.  And since networking and connecting is such a big draw for SXSW attendees, we thought that Friday’s #NotAtSXSW chat would focus on Using Social Media Tools to Network.  We can share tips and ideas on how we are using social media to connect with others, and meet new and interesting people!  Oh and BTW, Mario is the Senior Social Media Manager for LinkedIn, so be sure to hit him up on tips for using LinkedIn for networking!

The #NotAtSXSW chat will be on Friday, starting at Noon Central, and run for one hour.  We also decided that what we’d do is see how popular the chat is, and if y’all want, we can do another chat on Monday, March the 12th, at the same time.  We just thought this would be a great way for those of us that can’t make it to SXSW to still have something fun to look forward to while our friends are all out in Austin!

So what do you say, see you this Friday at noon Central for #NotAtSXSW?

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Filed Under: Twitter

March 5, 2012 by Mack Collier

How I Used Twitter to Increase My Blog’s Traffic by 60% in Two Weeks

Hey y’all, I wanted to update you on my progress on using Twitter as a tool to grow my blog’s traffic.  As I posted last week, I was able to increase my blog’s traffic by 41% in one week by using this method:

1 – Every morning starting at 8am, I would RT a link to a blog post/article every 10 mins, from 8am-10am.

2 – At 8am I would link to the blog post I wrote the previous day.  At 9am I would link to the blog post I wrote THAT day.  I would link to that day’s blog post again at noon and 3pm.

3 – During the day I would link to other interesting blog posts and articles I found or saw other people sharing.

That’s it.  But the main thing is that I started sharing links from 8am-10am, when most people are settling into their desks and getting the work day started.  Next week I might change the timing to coincide with lunch, maybe do it from 11am-1pm.

Anyway, here’s the traffic results I saw.  As I posted last week, traffic increased 41% over the previous week.  Last week, traffic increased another 14% over the previous week’s level:

blog traffic, twitter, increasing traffic, retweets, google analytics

As you can see, big jump in the 2nd week, and a smaller, but still respectable increase last week.  I was honestly hoping to see last week’s traffic increase by 10% over the previous week, so seeing a 14% gain was a pleasant surprise.

Now, by itself, saying traffic increased by 14% last week really isn’t enough to warrant a new blog post.  But something very interesting happened Monday night and I wanted to share that with you.  As I was watching the Daytona 500, at around 9pm or so, there was a bizarre series of events.  First, there was a wreck, and that brought out a caution, and a few trucks came onto the track to clean up the debris.  But as one of the cars (not involved in the wreck) was driving around the track, suddenly something ‘broke’ in its steering, and the car slid out of control, and directly into one of the trucks that was on the track cleaning up the mess!  And this particular truck just so happened to be carrying 200 gallons of jet fuel, so when the car slid into it, it immediately resulted in a huge burst of flames, and it was a miracle it didn’t explode.

But this meant that NASCAR now had an even bigger mess to clean up, and it took about an hour to get the track cleaned up and ready to finish the race.  Two interesting things happened during that hour.  The first is that during the delay, driver Brad Keselowski, who was smart enough to have his phone with him inside his car, took his car out and began live-tweeting the cleanup and what was happening.  Fox, which was carrying the Daytona 500, made several references on air to Brad tweeting, and Brad picked up over 50,000 Twitter followers during the delay.  Great example of Brad capitalizing on the delay.

But when the fire for the truck with the jet fuel was finally put out, it had created a huge sticky mess that needed to be cleaned up.  So how did NASCAR get rid of all that gunk?  By bringing box after box of Tide detergent onto the track!  Tide got an incredibly fortuitous ‘product placement’ during one of the biggest sporting events of the year, and they were a very popular topic among Twitter users at this time.

The problem was, Tide wasn’t active on Twitter at this time, and as I blogged about, their last tweet was several hours prior to the wreck.  It appeared that Tide had stopped tweeting around 5pm, and wasn’t monitoring Twitter that night, and didn’t notice all the free publicity they were getting until the following morning when they finally checked Twitter.

A definite missed opportunity for the brand, and I quickly wrote  a blog post Monday night (while the race was still going) about how Keselowski took advantage of the delay to group his Twitter following, but Tide totally dropped the ball by (apparently) not even monitoring Twitter during the race.  Now I was hoping that this post would be one of the first ones on the events, so I did make sure to optimize it for certain keywords like Twitter, Tide, Daytona 500 and Brad Keselowski, because I was hoping it would pick up some search traffic.  And it definitely did, here’s what my traffic looked like here on Monday (Note the spike at the end of the day when the post went live):

tide, daytona 500, brad keselowski

That spike was almost completely due to search traffic, as everyone was watching Fox mention how many followers Keselowski had picked up, and they were Googling to see what had happened.  Luckily, my post was one of the first ones on the story, in fact I scooped Mashable by 2 hours 😉

And the next morning when ESPN’s Sports Business Reporter Kristi Dosh was doing research for a post she was doing on the race’s events, my post was the #2 result she found for Tide and Daytona 500.  So that led to her contacting and interviewing me for her piece, which ran on ESPN’s site later on Tuesday.  So being proactive and blogging the race’s turn of events not only led to a nice bump in traffic for me on Monday night and Tuesday morning, it also led to me getting interviewed by ESPN.  Not too shabby!

The goal for this week is to again increase traffic by 10% over last week’s levels.  To do that, I’ll need to average almost 600 visitors a day, which would be almost double the traffic I saw here two weeks ago.  But it does prove that by blogging more, and leveraging a site where you are active like Twitter to help promote your blog, that you can quickly grow your blog’s traffic.

If any of you have started using this method for sharing and promoting content on Twitter to drive traffic back to your blog, what have your results been?

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Filed Under: Blog Analytics, Blogging, Search Engine Optimization, Twitter

February 27, 2012 by Mack Collier

How I Leveraged Twitter to Boost My Blog’s Traffic by 41% Last Week

I’ve blogged before about how you can use Twitter as a tool to drive more attention and exposure to your blog.  I wanted to walk you through how I used Twitter to increase my blog’s traffic last week by 41% over the previous week.

First, I posted 5 times last week, Sunday-Thursday.  On Monday-Thurs, I had a very specific pattern for using Twitter to push traffic back here.

Starting at 8am each morning, I tweeted a link to the previous day’s post here.  Then I went through Google Reader and every 10 mins from 8:10-8:50 I linked to an interesting post or article.  Then at 9:00 am I linked to my new post for that day.  Then starting at 9:10 am I tweeted out a link to another post or article from someone else every 10 mins.  Usually, I stopped at 10 am.

So from 8am-10am, I tweeted a new post or article, every 10 mins.  2 of them were my posts, the rest were posts or articles other people had written.  Then I would again tweet out a link to that day’s post at noon, and again at 3pm.  Also during the day I would RT any interesting links I saw other people sharing.

Here’s what my traffic looked like 2 weeks ago, then last week:

Two weeks ago, I averaged 340 visitors a day here, last week I averaged 479.

Now this strategy works especially well for companies or individuals that are using a blog as a thought leadership tool or to build awareness.  By sharing relevant content on Twitter that’s consistent with the content I create here, there’s several benefits for me:

1 – Sharing valuable content on the same topics as I blog about helps raise my visibility around those topics.

2 – As I am sharing links, more people start paying attention to the links I am sharing, which means more traffic when I share links back here.

3 – As I share links from other bloggers, it increases the chance that they will reciprocate by RTing a link to one of my posts.

 

Now on Friday, I didn’t write a new blog post.  Instead, I RTed a link to the 3 most viewed posts here last week, sending out a tweet to a new post at 9am, noon, and 3pm.  This way, I didn’t have to write a new blog post on either Thurs or Friday, so it freed me up to spend that time working on other projects.

So again, here’s the system I used on Monday-Thursday:

1 – Each day, publish a new post at 8am.

2 – Starting at 8am each day, tweet out a link to a new blog post or article every 10 mins till 10am.  13 links total.

3 – Tweet out the link to the previous day’s post at 8am, the current day’s post at 9am.

4 – Tweet out another link to the current day’s post at noon and again at 3pm.

5 – Throughout the day, RT valuable links that I see others sharing.

 

So if you are looking for a simple way to use Twitter to drive more traffic to your blog and build visibility for yourself, try this simple format.  This is also a good way to take an activity you are already engaging in (reading your feeds in Google Reader) and use that content to build your blog’s traffic as well as your Twitter following.

 

PS: A few minutes ago I got an email offering to ‘sell’ me 10,000 Twitter followers for $5.  As with much in life, real results require real work.

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Filed Under: Blog Analytics, Blogging, Twitter

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